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Ticket:  391  Created: 1/14/2015 12:00 AM
 
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Name:   CommerceHub    
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Visible to Requestor Comment User Time
Select Nevermind. I figured out that it is the EDT.dll that was corrupted. I replaced it with the original from the .zip file and now it starts without issue. CommerceHub 1/14/2015 5:33:13 PM
Select It sounds like the App files have become corrupt. Please could you re-install the EDT_32.exe and EDT.dll files and see if the application then starts normally. Lean Software 1/14/2015 5:29:43 PM
Select Error report : EDT Version 3.2.89 Please (if possible) can you provide a brief description of actions that lead to the error : During and editing session under a Task, I accidentally hit some combination of keys that caused Excel to copy the value of the cell I was focused on to EVERY row of the cell column. I mean every row, down to the max allowed by Excel. When I highlighted the cells from the last row of my data to the bottom and hit the delete button, the Application started churning. It said that it was checking default and validation ruiles, then lost focus, and finally returned some kind of memory error. It asked me if I wanted to save my spreadsheet before exiting and I said "yes". Since that time, the application will not start successfully. It opens slowly, and the Excel tab that is displayed looks different than usual - as if it somehow retained the format from the Task I had been working on when it died. Eventually I am allowed to choose a Task from the dropdown list, but at that point I get the error described below. I have to assume that there is some kind of memory image that was 'saved' that it is now trying to reload, but I don't know how to clear that. I have rebooted the computer several times, reloaded the .exe from the oringinal zip file (it didn't appear to have changed in any way, but thought it was worth a shot). Thank you System message: Error 7 [Could not find the specified object.] Line: 470 in procedure cboConfig_Change of VBA Document Sheet1 Technical information: 1/14/2015 12:17:02 PMcboConfig_Change->VBReportError-><VBReportError->SoapSendEvent-><VBReportError->SoapSendEvent->SoapEnvelopeEvent-> 608 1/14/2015 12:17:02 PMcboConfig_Change->VBReportError->SoapSendEvent-><VBReportError->SoapSendEvent->SoapIsLeanSiteAvailable-> 0 1/14/2015 12:17:01 PMcboConfig_Change->VBReportError->SoapSendEvent-> 16 Operating system: Windows 7, 2008 Server R2 Workstation ID:-864856899_/JL2QKX1/CN1296136D0022/, Application : EDT Version 3.2.89 Excel version 15.0 build 4675 CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files HOMESHARE=\\storage1\home\dsmith JAVA_HOME=C:\Program Files\Java\jdk1.6.0_21 LOCALAPPDATA=C:\Users\dsmith\AppData\Local LOGONSERVER=\\NEXUSDC01 NUMBER_OF_PROCESSORS=4 OS=Windows_NT Path=C:\Program Files\Dell\DW WLAN Card;;C:\Program Files\Java\jdk1.6.0_21\bin;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\Program Files\apache-ant-1.7.1\bin;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Progra~1\Groovy\groovy-1.6.5\bin;C:\Program Files\apache-ant-1.7.1\bin;d:\localtexmf;D:\texmf\miktex\bin;d:\gpg;d:\unix;C:\IBM\WebSphere Transformation Extender 8.4;C:\Program Files (x86)\Tealeaf;C:\Program Files\Java\jdk1.6.0_21\jre\bin;C:\Program Files\Java\jdk1.6.0_21\jre\bin\client;;C:\Program Files (x86)\ZipGenius 6\;C:\Program Files\TortoiseHg\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\110\DTS\Binn\;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;C:\Program Files (x86)\IDM Computer Solutions\UltraEdit\; PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC PROCESSOR_ARCHITECTURE=x86 PROCESSOR_ARCHITEW6432=AMD64 PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel PROCESSOR_LEVEL=6 PROCESSOR_REVISION=3a09 CommerceHub 1/14/2015 5:26:36 PM

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